JOYBOOX Privacy Policy

Last Updated: August 2026

JOYBOOX respects your privacy and is committed to protecting the personal information you provide to us.

1. Information We Collect

When you contact us, submit an inquiry, or complete a lead form, we may collect information such as:

Full name

Company name

Job title

Email address

Phone number

Country or region

Project requirements

Product interests

Procurement or project information

2. How We Use Your Information

We may use your information to:

Respond to inquiries

Provide product information, catalogs, quotations, and project proposals

Recommend suitable pet-friendly space solutions

Communicate about custom, OEM, ODM, or project requirements

Provide customer service and business follow-up

Improve our products, services, and marketing activities

3. Information Sharing

JOYBOOX does not sell your personal information.

We may only share information with trusted service providers or business partners when necessary to support communication, logistics, project delivery, or other legitimate business purposes.

4. Data Protection

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

5. Your Rights

You may contact us at any time to request:

Access to your personal information

Correction of inaccurate information

Deletion of your personal information

Withdrawal from future marketing communications

6. Third-Party Platforms

If you submit information through platforms such as Facebook, Instagram, or other third-party services, your information may also be subject to the privacy policies of those platforms.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hangzhou JOYBOOX Co., Ltd.

Website: www.joyboox.cn

Email: [Your Business Email]

Phone / WhatsApp: [Your Contact Number]

By submitting your information to JOYBOOX, you acknowledge that you have read and understood this Privacy Policy.